Thursday, May 8, 2014

From Nervous to Relaxed, Stuart Epstein Helps a Client Through The Home Buying Process

Another touching testimonial from a client. Thanks Elaine, we enjoyed working with you!

My name is Elaine and I started the home buying process with Carrollton Mortgage in March 2014 as a first time home buyer. My first visit to the Timonium office was a pleasant one. I was very nervous and didn’t know what to expect as a new home buyer but Stuart, Jennifer made me feel like I was a part of a family and I soon relaxed. Stuart, Jennifer, Audrey and Lindsey were very patient and explained all the details and answered any questions that I had. I would recommend anyone to them because I want them to feel the same trust and confidence as I did. If I had to rate them on a scale of 1-5...5 being outstanding I’d give them 5.

I must give a special shout out to the receptionist...she is very nice. I love her friendly attitude and encouraging personality. She told me about her home buying journey and made me feel confident that I was in the right hands. Thank you


Thank you all very much and keep up the great work!

Thursday, May 1, 2014

A Client's Positive and Supportive Experience with Stuart Epstein

When I was referred by a friend to Carrollton Mortgage Services and Stuart Epstein, I never expected such a positive and uncomplicated experience. The team is prompt, supportive, invested,and most importantly, dedicated and committed to making every step as comfortable as possible. When first meeting Stuart, I was nervous and terrified of being judged and perceived as an "unprepared buyer". My feelings were negated the moment I shook hands with him and was invited to his office. He is the most down to earth and friendly individual, while maintaining professionalism and investment in your needs. I was able to get in contact with him during hours in the evening when he was not in the office, and he was not at all bothered or unwilling to sacrifice some extra time. I also experienced all positive relationships with the staff as we coordinated the many documents and necessities needed for home buying. I will refer everyone I know to partake in the wonderful journey of home buying with Carrollton Mortgage, and I encourage even those with endless questions and concerns. All your insecurities or doubts will be reassured by this fabulous team!

-Megan Heath