Showing posts with label Stuart Epstein. Show all posts
Showing posts with label Stuart Epstein. Show all posts

Tuesday, March 11, 2014

The Do’s and Don’ts of Getting a Mortgage

Most borrowers want their mortgage closing to be simple and stress-free. That is why it is important to avoid the behaviors that can have an adverse effect on the mortgage application process, and to do the things that keep your financial picture frozen in a stable position until the loan closes.
Follow the basic steps below and you should have a worry-free experience when going through the mortgage process:


Do: 

  • Continue making your mortgage or rent payments: Late payments on existing mortgages, car loans, or student loans are reported to the Credit Reporting Agency (CRA). A thirty day late payment can cost a potential homeowner several points on their credit score.

  • Stay current on all your existing accounts: You can still use credit cards during the home buying process, but it is important to keep them in good standing.  Any deviations from normal spending patterns can seem suspicious.

  • Keep working at your current employer: It is important to keep your income and employment information consistent during the mortgage application process.

  • Keep your same insurance agency: Keeping your insurance agency the same is an essential step to making a smooth mortgage application process.

  • Continue living at your current residence: Keep your contact information the same.  Changes in residence can show instability, which can negatively affect the mortgage closing process.

  • Call your loan officer if you have any questions: If you have questions during the loan process, feel free to call me directly at 410.491.0200 or email at sepstein@baybankmd.com.





Don’t:

  • Quit your job: Don’t make changes with your employment or income.

  • Change bank accounts: Don’t make changes to your financial accounts.

  • Open a new cell phone account: Don’t make changes to your contact information. Also, some cell phones plans rely on credit scores.

  • Make unusually large deposits into your checking or savings accounts: Deposit amounts that are out of the ordinary will raise questions from the underwriter unless the deposit is a documented gift. Similarly, don’t make large transfers from one account to another.

  • Make changes to the purchase contract: Don’t make changes to the purchase contract without first consulting your lender.

  • Make large purchases (car, jewelry, boat, etc.): This can also include starting large home improvement projects, furniture, joining a fitness club, or financing any elective medical procedures.

  • Apply for a new credit of any kind: It is important to not establish any new lines of credit during the loan application process, whether it is a credit card or a new loan.

  • Finance furniture purchases: Furnishing a new house can be exciting.  However, some furniture retailers offer credit extensions for purchases. This can also affect your credit score.

  • Pay off charge offs or collections without speaking to your mortgage lender: Paying off old collections can cause a drop in credit score.  Your mortgage loan officer will tell you to make a payment if it is necessary to secure the loan.

  • Pay off loans or credit cards: Don’t pay off any loans, credit cards, or outstanding debt without first speaking to your mortgage lender.

  • Close credit card accounts: Closing any credit card accounts can affect the debt to available credit limit ratio. Wait until after the mortgage has closed to cancel any credit card accounts.

  • Max out or over charge credit card accounts: Once potential homeowners are engaged in the mortgage process, it is important to keep credit cards below 30% of the available limit.

  • Consolidate debt: Consolidating debt can change the debt-credit ratio to where it becomes over 30% of the available limit.



For more information, please contact Stuart Epstein at 410.491.0200 or email at sepstein@baybankmd.com.



Friday, February 14, 2014

FHLB Is Back for 2014!

FHLB IS BACK!

Federal Home Loan Bank of Atlanta
(FHLB) - $5,000 Grant!

The First-time Homebuyer Program (FHP) provides matching funds for down-payment and closing-cost assistance to low- and moderate-income homebuyers. Federal Home Loan Bank of Atlanta partners with member financial institutions to make awards of up to $5,000 per household. The money is distributed to eligible homebuyers on a first-come, first-served basis.

Check with us on 2014 Income limits to see if you/your buyer is eligible today!
 

Let Us Work for You! 

Please call Stuart directly at 410.491.0200 or sepstein@baybankmd.com.

 


View our flyer here. 

Friday, September 6, 2013

Credit Score Limbo: How Low Can You Go When Buying a Home?

Applying for a home loan with a low credit score can feel like playing a game of limbo.  Having a mortgage application denied can feel like being in limbo. 

Borrowers that do not initially qualify for a mortgage due to their credit score can shorten the time they are in credit-rebuilding-limbo with a few simple steps.  Although, it might be helpful to first understand how credit scores are used when buying a home.

Lenders pull a tri-merge credit report from all three bureaus for each potential borrower.  All lenders use the middle score, which for many lenders needs to be no less than 640 in order to qualify a borrower for a mortgage.  

If the applicant’s score does not meet the cut off, the lender will then try to determine the cause of the low credit score.  Collections and judgments are common causes of low credit scores, and must be paid before the mortgage application can be approved. 

Medical collections are different.  Medical debt that collectively adds up to less than $1,000 does not have to be paid off in order to be approved for a mortgage, so long as that debt does not affect the credit score.  Lenders will vary on this rule.  You should ask your lender about medical collections before you do anything with them.

Some creditors will take longer to update paid debts than they do to turn over the debt to collections in the first place.   In this instance, the lender can use written proof that the debt has been paid.  The document must show all the account information, borrower name, and company letterhead.  For the revolving debt, or credit card accounts, the credit bureaus like to see you utilize your revolving credit, but not too much.  It is suggested that the balance remain under 40% of the credit limit to ensure the outstanding debt can be handled and paid timely.  As always, if you remit more than the minimum payment, it is looked upon in a positive manner to show the bureaus continue credit worthiness.

Completing this step is sometimes all it takes to increase a borrower’s credit score that fell just below the cut off.  If a borrower’s credit score is too far below 640, than they may be in credit-rebuilding-limbo for a while. There are still additional ways to speed up the process.

Potential borrowers can gather up documents that show they have been regularly paying their debts, and overnight them with return receipt requests to each of the credit bureaus.  The credit bureaus will then research and update the borrower’s credit score. This usually occurs within a few months.  

Lastly, borrowers may not have to pay off all of their debt in order to qualify for a mortgage. There is a calculation system, available to some most lenders, which allows them to see how credit scores would be affected if the borrower paid off a percentage or the balance of their debt.  Although it is not a certainty, it typically helps borrowers know where they need to be in order to take out a mortgage. 

As the potential borrower pays off their debt and gathers documentation, it is always good to stay in contact with the mortgage loan officer and/or the person that is assisting you in repairing your credit.

If you have any additional questions about how credit scores affect the home buying process, please call Stuart directly at 410.491.0200 or email at septstein@baybankmd.com.

Tuesday, September 3, 2013

Federal Home Loan Bank of Atlanta (FHLB) Is Back!

We have been given a rare opportunity to access the remaining funds for 2013; effective August 26, 2013!

The First-time Homebuyer Program (FHP) provides matching funds for down-payment and closing-cost assistance to low- and moderate-income homebuyers. Federal Home Loan Bank of Atlanta partners with member financial institutions to make awards of up to $5,000 per household. The money is distributed to eligible homebuyers on a first-come, first-served basis.

Check with us on 2013 Income limits to see if you/your buyer is eligible today!

Let Us Work for You!
Please call Stuart directly at 410.491.0200 or sepstein@baybankmd.com.




Monday, August 5, 2013

Understanding the Home Appraisal Process

Both homeowners who are selling their home and potential buyers are often confused by the home appraisal process.  

Sellers often feel that their home is worth a certain amount especially if they upgraded their home, made improvements or added amenities.  On the other side of the process, a potential buyer may have found their dream home for X amount and wonder if the house is really worth that much. 
These questions and concerns are at the heart of home appraisals. 

At its core, an appraisal determines the value of taxable property or property that appreciates; such as fine jewelry, art, businesses and land.  A home appraisal is simply the opinion of a state-licensed third-party professional whose expertise is in determining the value of the land and buildings or structures contained on the property. 

In residential properties, the appraiser will usually compare the sales cost of other properties in the area.   However, the appraiser will also evaluate the lot size, square footage of finished and unfinished spaces, condition of the property and features like a garage or fireplace.

When it comes to home improvements, it is important to remember that there is no set amount associated with upgrades.  The appraised amount of any upgrade could very well be less than the cost the homeowner paid for the upgrade.  Again, appraisers will look to other properties in the neighborhood with similar upgrades to determine the value.

For example, a homeowner may spend $25,000 on a swimming pool but if the local marketplace can only support a $10,000 pool, then that upgrade will be marked on the appraisal as $10,000.  This is the reason why homeowners should choose their upgrades wisely.  

Lenders determine appraisal guidelines in order to force appraisers to attach a fair market value on a home based on comparable sales.  Comparisons are based on the most recent six months of market activity and often examine closed or pending sales of at least three similar properties.   This process prevents appraisers from over-valuing the home in question; a practice that some believe contributed to the 2007 housing bubble.  Recent Federal rules have been instituted to prevent lenders from having influence over the appraiser’s results by requiring non-interested third party services to select and communicate with the appraiser prior to its completion.

Although the home appraisal process protects the lender from unnecessary risk, it also protects the buyer from overpaying on a house. 

If you have any additional questions about the home appraisal process, please call Stuart directly at 410.491.0200 or email at septstein@baybankmd.com.

Friday, May 24, 2013

Mortgage On A Tight Deadline

We just received this from a recent client:

"I came to Stuart and his team about a possible mortgage on my first house only a few weeks before I was supposed to close. There was a tight deadline in place that we managed to hit. The experience that I had working with Stuart's team was excellent. They had my best interests at hand throughout the process and processed all of my paperwork quickly. I would suggest Stuart and his team to anyone because of their knowledge and professional approach while working with customers." – Matt McEwen

Contact our office today if you are in the market for a new home or re-fi. Call us at 410.491.0200 or email us at SEpstein@BayBankMD.com

Thursday, April 4, 2013

Lean Green Mortgages

Going green isn’t just a trend anymore; what started as a not-so-cost-effective environmental movement is now proving to have a twofold benefit, both to our wallets and Mother Nature.  

Most people want to save on their electricity bill.  Double-pane windows, low-wattage lights, better insulation, programmable thermostats, and smart appliances all contribute to reducing a home’s carbon footprint. 

But could an energy efficient home lower your mortgage payments?

The Institute for Market Transformation (IMT) partnered with the University of North Carolina in a study released on March 19th 2013.  The study found that Energy Star homeowners are 32 percent less likely to default on their mortgages.

The results of this study may prompt lenders to reduce the monthly mortgage payment when considering how energy efficient a home is. 

Lenders compare monthly expenses to monthly income when assessing lending risks.  For years, lenders assumed that smaller utility bills from energy efficient homes would reduce lending risk, but there was never any hard data to back up the claims.  Lack of study metrics, and small survey pools yielded inconclusive data. 

For the recent study, the IMT researchers looked at a real estate database from CoreLogic in order gather a sufficient sampling.  In an effort to make the study more controlled, researchers factored in metrics such as the borrower’s credit score, the size and age of the home, local unemployment rates, and local climate and energy prices.

The study examined 71,000 single-family, owner-occupied homes across 38 states and D.C. between 2002 and 2012.  Real estate statistics from California was unavailable due to privacy laws and the real estate data from Alaska and Hawaii deviates substantially from the rest of the continental US, so these three states were left out of the sample.    

Approximately 35 percent of the homes sampled were Energy Star-certified. 

The study measured loan default based on the percentage of homeowners who fell behind on their mortgage by 90 days or more.  Foreclosure laws differ from state to state making measuring default based on this indicator relatively tricky. 

The “urban legend” that lenders had assumed to be true, did indeed turn out to be true: homeowners of energy efficient homes were 32 percent less likely to default on their mortgage.   It is likely that having a couple of hundred extra dollars a month in a homeowner's pocket from energy savings could make well-insulated, tightly sealed homes a safer bet for banks.

However, there could be other factors contributing to these results. Since these homes tend to be more expensive, it is possible that a person who pays a premium for an energy efficient home may also be someone who is already more financially stable or astute than a conventional home buyer, even despite the fact that the study factored in a homeowner’s credit score,

Ultimately, this report could benefit homeowners looking to lower their mortgage. Lenders could better assess risks and offer attractive rates to encourage people to buy efficient homes. 

If you have any questions about this topic, don't hesitate to contact us. You can call us at 410.491.0200 or email at septstein@baybankmd.com.

Monday, February 18, 2013

Mortgage Insurance is Once Again Tax Deductible

There’s a saying that Americans love to quote, “The only thing I have to do is die and pay taxes.”

Well, with tax season coming up, it’s time to focus on the more positive part of that short list.

One area that everyone likes to review is the deductibles, and it’s worth knowing as much as you can before you file your income taxes.

If you haven’t heard about the American Taxpayer Relief Act of 2012, you may want to pay attention.

The act declared that borrower-paid premiums on mortgage insurance are tax deductible through the end of 2013.

Like any deductible, there are a variety of facts you should know before claiming this deduction.
The loans that qualify for this deduction are referred to as “acquisition indebtedness.” In layman’s terms that’s money borrowed to buy, build or substantially improve your residence. The same residence must secure the loan.

Purchase loans and refinance loans are included under this heading and can be as high as the original acquisition indebtedness.

This deductible is the same among all loan types and the money used must be for a qualified residence. The IRS code defines residence and it usually includes the primary, and secondary nonrental home.

Finally, in order to qualify for this deduction, households must have an adjusted gross income of $100,000 or less to deduct 100% of their mortgage insurance premiums. For each additional $1,000 of adjusted gross income above $100,000, the deduction decreases by 10%.

In the case of married individuals filing separate returns, each must have adjusted gross incomes of $50,000 or less to deduct 50% off of their separate returns. For each additional $500 of adjusted gross income over $50,000, the deduction decreases by 5%.

Whenever you take a deduction on your personal income tax, it’s wise to be very careful and thoroughly review the guidelines. In the case that you take a deduction by accident, you might be penalized or audited.

Hiring a licensed tax preparer, or consulting with an experienced and knowledgeable tax attorney can help you avoid penalties and audits, and file a tax return that’s correct and processed quickly.

Thursday, February 7, 2013

Debt’s Impact On Your Mortgage

When you apply for a mortgage, the lending institution will conduct research on the debt that you currently carry. This could be anything from a loan for a car to how much you owe on your credit cards.

The credit card debt that you carry can have an enormous impact on the amount of interest you’ll pay on your mortgage, and if it’s too high, you may not even be able to qualify for the mortgage.
Credit cards provide people with the chance to purchase products they need, along with products they want. Whatever you purchase should be paid off within an acceptable period of time.

Companies who issue credit cards report your debt and payments to regulated agencies that in turn create your credit rating. Failure to pay off a credit card, missing payments, or having too many cards can negatively impact your credit card score.

When you apply for a loan, the institution runs a credit report and looks at several different parts of the report.

The first is the debt to income ratio, or DTI. This measurement shows how much of your debt you pay each month in comparison to your monthly income.

A low DTI is a positive sign that you are meeting your debt every month, and a high DTI might dissuade a lender from granting you a loan. Remember that lenders like to see a DTI of below 43% typically, so it’s wise to pay down your debt if it’s currently high.

A second area of the credit score is debt utilization, which measures the ratio of your credit card balance to the card’s actual spending limit. Cards that are maxed out, or near their limit, drag down your credit score.

Obviously, a bad credit rating isn’t what you want. If you’re faced with this dilemma, meet with a financial advisor or planner and to determine the best route to take. You may need to consolidate debt, or halt spending until you can successfully pay off the bulk of your credit card debt.

Remember that you don’t want to get rid of all your credit cards! Banks and lending institutions need to see some record of experience managing debt. Once you’ve cleaned up your credit rating, use the card each month but be sure and pay off most of the debt.

Using credit cards to obtain certain products and services is a way of life, and they provide a resource that should be used wisely. If you think your credit rating could impact your opportunity to get a mortgage, consider finding a reliable financial advisor.

Many times, this advisor works with you to consolidate the debt, while still keeping one or two credit cards open and active. The secret is maintaining the right type of balance that shows lenders you can safely borrow money, and still pay it back on a regular basis.

Friday, January 18, 2013

Big News! The CDA Increased Its Down Payment Help to $6500!

Big News!! The CDA (Maryland Mortgage Program) now offers an additional $1500 in down payment assistance (DSELP) if a buyer is purchasing a short sale/foreclosure!  This makes the total help you can receive $6500!!

Contact our office by phone, 410-491-0200, or email if you would like more information on this program.

Wednesday, January 16, 2013

Tax Legislation Notice

Our friends at Thomas & Libowitz, P.A. recently released an article explaining the most recent tax legislation. We hope you find it helpful.

The recently enacted 2012 American TaxPayer Relief Act is a sweeping tax package that includes, among many other items, permanent extension of the Bush-era tax cuts for most taxpayers, revised tax rates on ordinary and capital gain income for high-income individuals, modication of the estate tax, permanent relief from the AMT for individual taxpayers, limits on the deductions and exemptions of high-income individuals, and a host of retroactively resuscitated and extended tax breaks for individual and businesses. Here's a look at the key elements of the package:
  • Tax Rates. For tax years beginning after 2012, the 10%, 15%, 25%, 28%, 33% and 35% tax brackets from the Bush tax cuts will remain in place and are made permanent. This means that, for most Americans, the tax rates will remain the same. However, there will be a new 39.6% rate, which will begin at the following taxable income thresholds: $400,000 (single, $425,000 (head of household), $450,000 (joint filers and qualifying window(er)s, and $225,000 (married filing separately). These dollar amounts will be inflation-adjusted for tax years after 2013.
  • Estate Tax. See this explanation and more in the original article here.

Monday, January 14, 2013

The CityLIFT Program Explained

Many people would rather own a home than rent one.  The choice is easy; you are investing your hard earned money into home equity rather than a putting it into a landlord’s pocket.  But the truth of the matter is that many people have been impacted by our economy’s financial crisis and no longer have sufficient savings for a down payment on a home.  For this reason, Neighborhood Housing Services of Baltimore has implemented CityLIFT. 

The CityLIFT program provides up to $15,000 in down payment assistance or closing cost funds to eligible homebuyers who are purchasing a home within Baltimore’s city limits.  

Although Wells Fargo partnered with NeighborWorks America to provide the funding for this grant, eligible homebuyers do not have to go through Wells Fargo to issue the loan.  In fact Carrollton Bank is now an approved CityLIFT lender.

CityLIFT assistance requires obtaining a first mortgage.  A first mortgage is just a different type of mortgage that has priority over all the other claims of the property.  It does not mean that you have to be a first time homebuyer. If you currently own a home, you must sell it before closing on your new home with CityLIFT assistance.  Your current home cannot be rented or leased. 
 
Eligible CityLIFT homebuyers must be at or below 120% of the Area Median Income for Baltimore City.   There are different income limits depending on the size of your household.  In addition, any borrower on the mortgage must also be an occupant of the house.   

CityLIFT funds are structured as a “soft second” mortgage.  It is a 0% interest loan which is forgiven 20% each year for 5 years.  This is why part of the program requirements are that homebuyers must agree to maintain the home as their primary residence for at least 5 years.

In order to close on the house, potential CityLIFT participants must complete homebuyer education through a third party counseling agency that has been approved by the Department of Housing and Urban Development (HUD).  Some of the topics that are covered in the CityLIFT counseling session are budgeting and credit, financing a home, shopping for a home, and maintaining a home.

If you believe that you qualify or are interested in learning more about CityLIFT assistance please contact our team and we are happy to assist you. You can contact us by phone, 410.491.0200, or email, sepstein@carrolltonbank.com.

You can find a packet that explains the program here.

Wednesday, January 9, 2013

We Are An Approved CityLIFT Lender!

We are proud to announce that we are now an approved CityLIFT Lender!


The CityLIFTSM program in Baltimore is designed to provide $15,000 in down payment assistance grants to new Baltimore homebuyers and homebuyer education programs in areas most impacted by the financial crisis.  This is a “soft second” mortgage that is forgiven over a 5 year period.
  • No First-Time Homebuyer Requirement
  • Can use in conjunction with CDA loans and grant programs
  • Can use in conjunction with one other city-based program
Call us today to see if you can take advantage of this great program!

STUART EPSTEIN - 410.491.0200

Loan Officer/Branch Manager

 
 
*Rates and program details are subject to change.
 



Wednesday, January 2, 2013

The Return of the Housing Market – This Time It’s for Real!

In the past five years the state of our nation’s economy has been tumultuous, to say the least. Everyone – from politicians to financial experts – has their own views on which economic indicators are the most accurate for determining true growth.

Of course the housing market is one of the top indicators mentioned, along with the bubble that burst several years ago, and almost doomed the nation to another depression.

But lately, this market is showing real signs of growth – not the kind of rapid expansion that leads to bubbles, but dependable, measurable progress that benefits the economy, and more importantly, people looking to purchase homes.

The Commerce Department recently released numbers in October that indicate builders broke ground on homes at a rate of 894,000. That’s a 3.6% increase from September!

While it’s definitely a great start, delving deeper into another indicator brings even more good news. That indicator is the cost to rent a house and the cost to purchase one.

The price to rent a house and buy one should rise at the same rate over an extended period of time, but when rents rise faster than home prices, it’s a strong sign that the housing market is picking up steam.

Rising rents shows that people realize that the money they’re paying for rent could be used to pay a mortgage. Owning a property is always a smart investment, and because it’s a long-term commitment buyers usually feel secure in the stability of their job and the national economy.

Housing markets across the country are already showing an improved comeback, and unlike other events in the past, it’s a steady growth. This is much better than a bubble because bubbles – as we all know – burst.

Taking a look closer to home shows that the same phenomena in nationwide markets are also true in our area. The growth has been stable, and as new homes are built and purchased, the positive ripple is felt throughout the economy.

Now that we’ve established the housing market is beginning to show signs of growth, it’s worth looking at what purchasing a new house can bring to a person’s overall financial situation.

Of course, purchasing a house is an investment, but remember it’s an investment that will increase in value over the years. Even better, it’s an asset that pays immediate dividends in terms of a place to live and raise a family.

Local homebuilders are already breaking ground on new homes, and that means the inventory is expanding. This provides potential buyers with many opportunities, including the option of having a home designed and built specifically for you.

Whether you’re purchasing an existing home, or looking at new developments, you need a lender that provides excellent financial packages with competitive rates and dependable, accurate insight into the housing market.

Tuesday, December 4, 2012

Refinance/Purchase Opportunities Could Outshine Black Friday Deals

There seems to be an emerging emphasis on shopping that has taken the activity to new extremes, almost giving it the feel of a competition. People are constantly attempting to showcase their knack for the biggest and best sales. Never is this more evident than the phenomenon that has become of Black Friday and Cyber Monday.

However, a new study has emerged that suggests this new generation of extreme shoppers don’t apply the same diehard tactics to everything they buy. The people who camp outside in front of shops for days, vulture coupons as if they were winning lotto tickets, and self-induce carpool tunnel syndrome scavenging the web, apparently may be the same people being referred to as the least savvy homebuyers.

A recent poll taken of Black Friday and Cyber Monday shoppers reported that nine out of every ten people cited the appeal of competitive specials and sales as reason for partaking. That same figure of people reported to have compared similar products between brands and stores for pricing prior to purchasing an item. It also suggested that an overwhelming majority of shoppers who turned out for the deals were low to medium income earners.

These people may do staggeringly less research and comparison prior to purchasing a
home.

This poll comes on the heels of an unrelated report on mortgage purchasing by Fannie Mae Chief Economist Doug Duncan, who reported that fewer people shop around prior to obtaining a mortgage and it typically costs them thousands of dollars in closing costs and interest rates.

"Homeowners who don't obtain multiple mortgage offers or carefully compare rates are essentially leaving money on the table, particularly given today's unprecedentedly low interest rates," said Duncan. "Although a home purchase is the largest financial obligation most people will ever make, many borrowers do not fully understand their mortgage products and costs. As a result, some homeowners in this position may find themselves with unsustainable payments down the road."
The report compared the due diligence between classes of income earners, and revealed that low to medium income earners performed 20% less research prior to obtaining a mortgage than medium to high income earners. An additional 43% of the lower income earners also reported not understanding their mortgage rate. Another 10% of the lower income earners reported paying more than expected in closing costs than higher income earners.

While mortgage rates and contracts are naturally more complicated than television discounts and buy-one-get-one sales, they can be easily explained by professionals probably in less time than it takes to wait in the lines at the mall during Black Friday sales.

The deals afforded by current record low mortgage rates are also enough to have even the stiffest of extreme shoppers excited. So the next time you plan on camping out overnight in front of the local Best Buy, maybe consider taking the opportunity to call a few local mortgage professionals and ask about current refinance and purchasing opportunities while you wait. You just may find that you’ve been missing out on deals that will save you way more than Black Friday ever could.

Friday, June 8, 2012

A Client Shares His Experience With the Stuart Epstein Team

My experience with Carrollton Bank regarding my mortgage was more than just professional; it was exceptional. I have worked with larger financial institutions in the past with mortgage products, and you feel like a number in a queue rarely speaking with the same person twice. I even had a lender tried to rip me off. My experience with Stuart, Jen and Robert could not have been more different.

I was to close on my house by the end of June, and things fell through with the lender I was working with over a paperwork discrepancy. In a near panic that resulted in coffee being spilled on several of my documents when I arrived on their doorstep, Stuart and Jen took me in, and calmed me down. I explained the situation, and they assured me that things were doable. There may have even been ice cream cake, although I am not sure if that was for all new customers or if I was just at the right place at the right time! Once I was under their care things moved quickly, and they did what was needed to get the loan through under a very tight schedule in a very busy time period.

I cannot thank them enough for what they were able to do for me and in the time frame in which they did it. My new house was only possible because of their team, and I will certainly work with them in the future.

Thanks guys!
Matt Folley